DIRECTV® HD DVR User's GuideDIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficultie
viiiThe TiVo Logo. As you use your DIRECTV HD DVR, you’ll see the TiVo logo in places like the Now Playing List and TiVo Suggestions. Your new HD DVR
90Chapter 6Messages and SetupChannelsChannel Banner. When you change channels or press the RIGHT arrow while watching live TV, the channel banner disp
916SettingsOff-Air Channels. If you selected “Satellite and off-air antenna” as your program source during Guided Setup, your HD DVR is already set up
92Chapter 6Messages and Setupscreen, then enter your password. When Parental Controls are temporarily turned off, any program or channel can be viewed
94Chapter 6Messages and Setup2. A channel list appears with a padlock icon to the left of any locked channels. Highlight a channel and press SELECT to
956SettingsMotion Picture Association of America ratings for moviesRatings for television movies and programs (including content ratings):G: General A
96Chapter 6Messages and SetupPhoneThe HD DVR makes periodic connections to DIRECTV and to the DVR service, using a standard telephone line. These brie
976Settingsfour hours, the Update Numbers screen appears. Press SELECT to connect to the DVR service to retrieve the most current list of dial-in numb
98Chapter 6Messages and SetupSet Call Waiting Prefix. If you have call waiting, you may choose to disable it while the HD DVR is making a call, so tha
996SettingsRemote ControlYou can program your remote to control power, muting and volume on your TV or A/V Receiver. You can also use your HD DVR remo
CHAPTER 1ConnectingIntroduction to Digital Television 2Before You Begin 3Useful Terms 6Cables and Accessories 9Setup Options 12
100Chapter 6Messages and SetupTo change the transponder, use the UP arrow to highlight the transponder number. Press the RIGHT or LEFT arrow to change
1016SettingsTiVo SuggestionsThis screen lets you turn automatic recording of TiVo Suggestions on or off. When automatic recording is on, TiVo Suggesti
102Chapter 6Messages and SetupLetterbox Color. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9) format. If the broadcast format does
1036SettingsTV Aspect Correction. Programs may be broadcast in Standard (4:3) or Wide Screen (16:9) format. If the broadcast format does not match you
104Chapter 6Messages and SetupSystem InformationThis is where you can find the HD DVR’s serial number, Receiver ID number, the manufacturer and model
1056System TestSystem TestSystem Test runs tests on the HD DVR’s signal, tuning, access card, and phone connection, then shows the test results. You c
106Chapter 6Messages and SetupTroubleshootingThe following screens provide tips that may help you troubleshoot various problems. Use CHAN UP/DOWN to s
1076Restart or Reset SystemRestart or Reset SystemYou may need to restart the HD DVR as a routine troubleshooting step. These options may erase inform
108Chapter 6Messages and SetupStandbyYou can put your DIRECTV® HD DVR in standby mode by selecting Standby from DIRECTV Central, or by pressing the ST
CHAPTER 7Programming the Remote ControlIntroduction 110Instructions: TV Power, Volume, and TV Input 111Resetting the Programmable Buttons 1
2Chapter 1ConnectingIntroduction to Digital TelevisionTV used to be simple: a handful of channels, no color, no stereo sound, no choices. All you need
Programming the Remote ControlChapter 7110IntroductionFor information about the individual buttons on the remote control, please refer to the inside f
7Instructions: TV Power, Volume, and TV Input111Instructions: TV Power, Volume, and TV Input1. Go to the Remote Control Setup screen. Press the DIRECT
Programming the Remote ControlChapter 71124. Enter a code. Use the number buttons on the remote control to enter a four-digit code (starting with the
7Instructions: TV Power, Volume, and TV Input1132. Enter the search code. Refer to the table below and use the number keys on your remote control to e
Programming the Remote ControlChapter 7114Resetting the Programmable ButtonsIf you make a mistake, or are having difficulty, you can reset the program
7Setting a Remote Address115Setting a Remote AddressIf you have two HD DVRs in the same house, you may want to assign a remote address to each remote
Programming the Remote ControlChapter 7116
CHAPTER 8TroubleshootingContacting Customer Care 118Questions About Setup and Getting Started 119Questions About Live TV 120Questions About
118Chapter 8TroubleshootingContacting Customer CareFor questions about your DIRECTV® HD DVR, your DIRECTV® programming or your DVR serviceAfter checki
1198Questions About Setup and Getting StartedQuestions About Setup and Getting StartedI do not see the Welcome screen.• Make sure your TV is showing v
31Before You BeginBefore You BeginMake sure that all of your equipment is turned off and the HD DVR is unplugged.Connecting Your HD DVR to a Phone Lin
120Chapter 8TroubleshootingQuestions About Live TVHow do I see what’s on TV on every channel?• From live TV, press the GUIDE button on the remote to d
1218Questions About Live TVAfter changing the channel, how do I rewind to what I was watching before?• You can only rewind live TV to the point where
122Chapter 8TroubleshootingQuestions About Satellite or Antenna SignalDuring Guided Setup, the screen got stuck on the Satellite Info screen.• Press t
1238Questions About Satellite or Antenna Signaldishes. You can also find positioning information by repeating Satellite Dish Guided Setup, available b
124Chapter 8Troubleshooting• Some off-air antenna channels broadcast programming only during certain hours. Check with your local stations for broadca
1258Questions About Satellite or Antenna Signal• Program information for off-air antenna channels comes from the DVR service over the satellite connec
126Chapter 8TroubleshootingQuestions About Pick Programs to RecordThere are very few or no shows listed when I press GUIDE or look for programs to rec
1278Questions About Pick Programs to Recordtime. This is true whether or not you also connected an off-air antenna. This option is not recommended.• F
128Chapter 8TroubleshootingHow do I cancel a recording?• If you try to change the channel while a program is recording, you will be given the option t
4Chapter 1ConnectingSatellite Dish Antennas and LNBsSatellite dish antennas come in two shapes, Round and Oval. A Round dish receives signals from one
130Chapter 8TroubleshootingMy program didn’t get recorded. I set the HD DVR up to record something, and it’s not in the Now Playing List.• If this hap
1318Questions About Pick Programs to RecordWhat does it mean when my HD DVR says programs will be deleted earlier than planned?• By default, all progr
132Chapter 8TroubleshootingQuestions About Parental ControlsMy Parental Controls are not working.• For Parental Controls to work, they must be on (and
1338Questions About the DIRECTV® HD DVR’s Phone CallsQuestions About the DIRECTV® HD DVR’s Phone CallsMy HD DVR is not connecting to the DVR service.•
134Chapter 8Troubleshooting• If you have a caller ID box, try removing it from the line since some models interfere with the HD DVR modem's abili
1358Questions About the DIRECTV® HD DVR’s Phone CallsWhat if I need to make a call while the HD DVR is using the phone? • When you pick up the phone,
136Chapter 8TroubleshootingQuestions About Audio and VideoI can’t select an alternate audio track.• Alternate audio tracks are not available for all p
1378Questions About Audio and VideoI see a message that says “Viewing is not permitted using the HDMI output.”• Some high-definition programming is co
138Chapter 8TroubleshootingI see a picture, but I don’t hear sound. Or, I hear sound, but don’t see a picture.• Check the audio and video cable connec
1398Questions About Audio and Video• Try restarting the HD DVR: From Messages & Setup, select Restart or Reset System, then Restart the Recorder.
51Before You BeginCaring for your DIRECTV HD DVRMoving your HD DVR. To prevent damage to sensitive components such as the hard disk drive, ALWAYS unpl
140Chapter 8Troubleshooting• Make sure the HD DVR’s TV Aspect Ratio is set to match the size of your TV screen. To do this, press the DIRECTV button t
1418Questions About Pay Per ViewQuestions About Pay Per ViewHow do I record a pay per view event?• If it is on now, tune to the channel carrying the p
142Chapter 8Troubleshooting• If the program exceeds a limit set with Parental Controls, and Parental Controls are on, you will need the password to vi
1438Questions About the Remote ControlQuestions About the Remote ControlMy remote control doesn’t work with my television.• You need to program the HD
144Chapter 8TroubleshootingQuestions About the DIRECTV® DVR with TiVo® ServiceHow do I prevent TiVo Suggestions from being automatically recorded and
1458Questions About the DIRECTV® DVR with TiVo® ServiceHow does my TiVo Suggestions list get generated? How does it know what I like?• Your personal T
146Chapter 8Troubleshooting
CHAPTER 9Warranty and SpecificationsLimited One Year Warranty 148FCC Information 150Specifications 152Safety Instructions 155
148Chapter 9Warranty and SpecificationsLimited One Year WarrantyDIRECTV warrants your DIRECTV® HD DVR (Model Number: HR10-250) and any included access
1499Limited One Year Warrantymanufactured, approved and/or authorized, or repair of products damaged by these modifications.• A product used for comme
6Chapter 1ConnectingUseful TermsIf you’re not an audio/video wizard, you may find yourself stumbling over some of the names, features, and functions o
150Chapter 9Warranty and SpecificationsFCC InformationDeclaration of Conformity—Standards to which Conformity is declared: FCC Part 15This device comp
1519FCC Informationconnected to a compatible modular jack that is also compliant. See installation instructions for details.The REN is used to determi
152Chapter 9Warranty and SpecificationsSpecificationsSatellite In: F-Type Connector Female (2)Antenna RF In: F-Type Connector FemaleVideo Out: S-Video
1539SpecificationsMACROVISION COPYRIGHT PROTECTIONThe DIRECTV® HD DVR incorporates copyright protection technology that is protected by U.S. patents a
1559Safety InstructionsSafety InstructionsThis product was designed and manufactured to meet strict quality and safety standards. There are, however,
156Chapter 9Warranty and Specifications11. Battery Caution—Danger of explosion if battery is incorrectly replaced. Replace only with the same or equi
1579Safety Instructions20. Movement—Avoid moving the unit while it is plugged in to avoid accumulative shock and vibration damage to the internal hard
158Chapter 9Warranty and Specifications
APPENDIX AFront and Back Panel Reference
71Useful TermsVideo, Audio, and Electronics Equipment TermsHDTV Receiver. A high-definition television receiver decodes high-definition, enhanced-defi
160Appendix AFront and Back Panel ReferenceFront Panel ReferenceThis section describes the buttons, lights, and other elements on the front panel of t
161AFront Panel Reference3. Video Output Format lights. The light currently lit indicates the selected Video Output Format. See page 29 for more infor
162Appendix AFront and Back Panel ReferenceBack Panel ReferenceThis section describes the use of the connection jacks on the back panel of the DIRECTV
163ABack Panel Referencefunctionality. The HD DVR periodically makes a brief phone call to update your service information. Do not connect the HD DVR
164Appendix AFront and Back Panel Referenceoutput format settings. If you use a different connector for video, you can still use just the red and whit
APPENDIX BGNU General Public License
166Appendix BGNU General Public LicenseGNU General Public LicenseVersion 2, June 1991Copyright (C) 1989, 1991 Free Software Foundation, Inc.59 Temple
167BGNU General Public Licenseeither the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portio
168Appendix BGNU General Public License a) Accompany it with the complete corresponding machine-readable source code, which must be distributed und
169BGNU General Public Licensecopies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refr
8Chapter 1ConnectingA/V Receiver. An A/V receiver is the hub of a home theater system. It allows you to connect multiple audio and video devices and m
170Appendix BGNU General Public Licensebut not limited to loss of data or data being rendered inaccurate or losses sustained by you or third parties o
Index
172IndexAA/V receiver 8programming remote to control 110access card 6accessories and cables 9activate DIRECTV and DVR services 27Actor WishList. See W
173FFavorite channels 90Favorites 90FCC information 150filterfilter the program guide 56see also channelsFORMAT button 29, 102FORWARD button 70front p
174Indexprogrammable buttonsresetting 114progressive scanning 31Rrating settingsmovies and 92MPAA definitions 95TV content and 92TV movies and 92TV ra
175UUP arrowsetting up 30, 102VVCRconnecting 13, 18video cableschoosing 10high-definition 10video output format 31video settings 101video setup 29View
176Index
Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List.Press
DIRECTV® HD DVR User's GuideDIRECTV is dedicated to providing you with quality support and customer service. If you have questions or difficultie
91Cables and AccessoriesCables and AccessoriesIn addition to your TV and the equipment that shipped with your DIRECTV HD DVR (shown below), you’ll nee
Press the DIRECTV button once to go to DIRECTV Central, or twice to go to the Now Playing List. LIST brings you directly to the Now Playing List.Press
10Chapter 1ConnectingChoosing Audio and Video CablesYour DIRECTV HD DVR can output either standard, enhanced, or high-definition video signals, and ei
111Cables and AccessoriesThe Component Video cable (, supplied) provides excellent video quality by separating the video signal into three components
12Chapter 1ConnectingSetup OptionsOn the back of your equipment you will find several jacks. Some are labeled IN and some are labeled OUT. The picture
131Setup OptionsAdding Other ComponentsYou probably have other audio/video components in addition to your HD DVR and TV. These might include a VCR, DV
14Chapter 1ConnectingOption A: Connect audio to your A/V receiver, video to your HDTVThe audio and video cables shown are examples only. Use the best
151Setup Options (Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR’s Antenna RF In jack. (If you don’t have an off-air
16Chapter 1ConnectingOption B: Connect audio and video to your HDTV (no A/V receiver)The audio and video cables shown are examples only. Use the best
171Setup Options (Optional) Connect the Coaxial RF cable from your off-air antenna to the HD DVR’s Antenna RF In jack. (If you don’t have an off-air
18Chapter 1ConnectingAdding a VCR or DVD RecorderThe audio and video cables shown are examples only. Use the best connections available on your equipm
191Setup OptionsIf your VCR or DVD recorder is already connected to your TV or A/V receiver for watching video tapes or DVDs, do not disconnect it. Al
Welcome to DIRECTV
20Chapter 1Connecting
CHAPTER 2Guided SetupWelcome! 22Satellite Dish Guided Setup 23Activate Services 27Off-Air Channels and Video Setup 28Phone Setup 33DIRECTV Ce
22Chapter 2Guided SetupWelcome!Now that you have finished connecting your DIRECTV® HD DVR, you are ready to begin Guided Setup. When you first plug in
232Satellite Dish Guided SetupSatellite Dish Guided SetupSatellite Dish Guided Setup tells the HD DVR what type of satellite dish antenna you are usin
24Chapter 2Guided SetupZIP Code. Use the number keys on your remote control to enter your ZIP code. The HD DVR uses your ZIP code to determine the dir
252Satellite Dish Guided Setup• To change the currently selected transponder, use the UP arrow to highlight the transponder number. Press the RIGHT or
26Chapter 2Guided Setupremote control to go to live TV. This screen also reminds you that you still have some setup steps to complete. Continue with “
272Activate ServicesActivate ServicesNow it’s time to activate services fo
28Chapter 2Guided SetupOff-Air Channels and Video SetupTo begin Off-Air Channels and Video Setup, press the DIRECTV button on your remote control to g
ii1034748-0001DIRECTV, the Cyclone Design logo, and Advanced Program Guide are trademarks of DIRECTV, Inc.,a unit of Hughes Electronics Corp., and are
30Chapter 2Guided Setupor use the UP arrow button on the remote to cycle through formats you select on the “Output Format - UP Arrow Setup” screen (se
312Off-Air Channels and Video SetupWhat's the difference between 1080i, 720p, 480p, and 480i?These are names for different video resolution forma
32Chapter 2Guided Setupor high-definition video signals. You must connect your HD DVR to your HDTV using the HDMI cable, the HDMI-to-DVI cable, or the
332Phone SetupPhone SetupTo begin Phone Setup, press the DIRECTV button on your remote. Select Messages & Setup, then Settings, then Phone. The Fi
352DIRECTV CentralDIRECTV CentralAlmost everything you do with the DVR service starts from DIRECTV Central. You can set up recordings, watch live TV o
36Chapter 2Guided Setup
CHAPTER 3The Basics in 5 Short ToursTour 1: Play with Live TV 38Tour 2: DIRECTV Advanced Program Guide™ 40Tour 3: Find and Record Your Favorite Progr
38Chapter 3The Basics in 5 Short ToursTour 1: Play with Live TVIn this tour, you’ll take a look at how you can control live TV. So grab your remote an
393Tour 1: Play with Live TVStatus Bar Press PAUSE or PLAY to see the status bar. It shows a one-hour period. The green segment is the portion of the
iiiThank you for choosing the DIRECTV® HD DVR!Whether you've been enjoying DIRECTV® service for years or this is your first experience with us, w
40Chapter 3The Basics in 5 Short ToursTour 2: DIRECTV Advanced Program Guide™In live TV, the Advanced Program Guide lets you see what’s on, change cha
41
42Chapter 3The Basics in 5 Short ToursTour 3: Find and Record Your Favorite Programs You can always record the program you’re watching by pressing the
43
44Chapter 3The Basics in 5 Short ToursTour 4: Find New ProgramsYour DIRECTV® HD DVR makes it easy for you to find what you want to watch—by responding
453Tour 4: Find New ProgramsIt’s important to remember these characteristics of TiVo Suggestions recordings:• TiVo Suggestions never replace shows you
46Chapter 3The Basics in 5 Short ToursTour 5: Now Playing ListYour DIRECTV® HD DVR can record many hours of programming—enough to fill a slew of video
473Cool Things You Can DoCool Things You Can DoNever be late for your favorite programs. Working late? Stuck in traffic? Don’t worry. If you set up a
48Chapter 3The Basics in 5 Short ToursUse the EXIT button. The EXIT button hides the status bar, guide, channel banner, and anything else that is not
CHAPTER 4Pick Programs to RecordSeason Pass, Recording Options, To Do List 50Using the Guide to Find Programs 56Find Your Favorite Programs 58Fi
ivTable of ContentsUsing this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50Chapter 4Pick Programs to RecordSeason Pass, Recording Options, To Do ListYour DIRECTV® HD DVR makes finding and recording programs easy—so easy tha
514Season Pass, Recording Options, To Do List• Parental Controls. If Parental Controls are on when you schedule a repeating recording, the HD DVR chec
52Chapter 4Pick Programs to RecordRecording Options include:• Keep At Most. This option sets the maximum number of episodes to be saved—useful for kee
534Season Pass, Recording Options, To Do ListSeason Pass ManagerWith dual tuner, you can record two programs at the same time. Conflicts will occur on
54Chapter 4Pick Programs to RecordTo Do ListThe To Do List shows all your scheduled recordings and lets you cancel or edit them. To view it, go to DIR
554Season Pass, Recording Options, To Do ListView Recording HistoryThis is an advanced feature in the To Do List for those who really want all the det
56Chapter 4Pick Programs to RecordUsing the Guide to Find ProgramsThe DIRECTV Advanced Program Guide™ displays up to two weeks of TV programming at th
574Using the Guide to Find Programshighlight them. In addition, if a channel has no programs in the selected category within six hours of the time on
58Chapter 4Pick Programs to RecordFind Your Favorite ProgramsSearch by TitleIf you know the name of the program you’re looking for, or even the first
594Find Your Favorite ProgramsRecord by Time or ChannelRecord by Time or Channel offers you three options: Browse by Time, Browse by Channel, and Manu
vChapter 4: Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49S
60Chapter 4Pick Programs to RecordBrowse by Channel. Browse by Channel lets you browse through programs on a particular channel. You can start with al
614Find Your Favorite ProgramsManually Record Time/Channel. Manually Record Time/Channel lets you schedule a recording on a specific channel at a spec
62Chapter 4Pick Programs to RecordFind Programs That Match Your Interests Try a WishList Search!If you know what you like, WishList searches are
634Find Programs That Match Your InterestsAfter you create a WishList search, you can periodically view what it finds by selecting “View all upcoming
654Find Programs That Match Your InterestsKeyword or Title WishList. You can create a Keyword WishList with one keyword or with several. If you enter
66Chapter 4Pick Programs to RecordTips for entering keywords:• To specify an exact phrase in a Keyword or Title WishList, surround a set of words with
674Find Programs That Match Your InterestsBrowsing, Recording, and Editing a WishList SearchBrowsing all WishList searches. Select “View all upcoming
68Chapter 4Pick Programs to Record
CHAPTER 5Watching Live TV andRecorded ProgramsUsing the Control Buttons 70Status Bar 71Channel Banner 72Watching Live TV 73Watching Program
viChapter 7: Programming the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Introduct
70Chapter 5Watching Live TV and Recorded ProgramsUsing the Control ButtonsPart of the fun of watching programs with your DIRECTV® HD DVR is using the
715Status BarStatus BarWhen you press PLAY, PAUSE, FORWARD or BACK, the status bar appears on the lower part of your screen. In live TV, the status ba
72Chapter 5Watching Live TV and Recorded ProgramsChannel BannerThe channel banner appears at the top of the screen when you change channels or press I
735Watching Live TVWatching Live TVWhen you’re watching a program as it’s broadcast, you’re watching live TV. To go to live TV at any time, press the
74Chapter 5Watching Live TV and Recorded Programschannel is cleared, and the HD DVR starts saving live TV on the new channel (in addition to the other
755Watching Live TVProgram listingsDIRECTV GridT
76Chapter 5Watching Live TV and Recorded ProgramsWatching Programs from Now PlayingAll programs recorded on your DIRECTV® HD DVR are listed in the Now
775Watching Programs from Now PlayingIf you have given a program a Thumb rating, Thumbs Up/Thumbs Down icons appear at the top of the Program Informat
78Chapter 5Watching Live TV and Recorded ProgramsWatching High-Definition ProgramsHigh-definition television is different, and not just because it del
795Watching High-Definition Programs• Use the RATIO button to change your “TV Aspect Correction” setting. Press RATIO once to display the current sett
viiUsing this GuideThis User’s Guide describes how to connect your new DIRECTV® HD DVR to your television and other audio/video equipment. It also pro
80Chapter 5Watching Live TV and Recorded ProgramsFinding High-Definition ProgramsThere are many ways to find high-definition programs to watch and rec
815Save to VCRSave to VCRIf you have a VCR, you can save a program from the Now Playing List to a videotape. Save to VCR happens in real time, so if a
82Chapter 5Watching Live TV and Recorded ProgramsMusic ChannelsSome DIRECTV® channels feature continuous music. You can tune to a music channel just a
CHAPTER 6Messages and SetupMessages from DIRECTV 84Purchases 85Settings 89System Information 104System Test 105Troubleshooting 106Restart o
84Chapter 6Messages and SetupMessages from DIRECTVFrom time to time DIRECTV may send you messages about updates to your service and other important no
856PurchasesPurchasesThe Purchases screen displays a list of all pay per view programs you have purchased, along with their date and time. To see the
86Chapter 6Messages and SetupPay Per ViewYour DIRECTV® HD DVR makes buying and recording pay per view events a snap. You can order them when they are
876PurchasesThe pay per view Program Information screen gives you the following options:• Purchase & record info. If the HD DVR does not have purc
88Chapter 6Messages and Setup• View upcoming showings. Press SELECT to display a list of upcoming showings for the program. Highlighting one of these
896SettingsSettingsWith the selections in Settings, you can customize the HD DVR to work more to your liking. To view the available options, go to DIR
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